# Welcome

## Overview

Welcome to OpenBorder, your internationalisation platform:

> **OpenBorder’s service enables access to international markets with ease and simplicity by integrating directly with existing fulfilment centers. In doing so, the program minimizes the need to commit large amounts of inventory upfront to quickly start scaling markets and requires little to no changes to existing operating procedures. XBD also eliminates investment/cost and overhead necessary for tax & export compliance with OpenBorder as both Merchant and Exporter of Record.**

## Quick links

{% content-ref url="customer-service-guide/logging-in" %}
[logging-in](https://help.openborder.com/customer-service-guide/logging-in)
{% endcontent-ref %}

## Fundamentals

We've put together some helpful guides for you to get setup with our product quickly and easily.

{% content-ref url="fundamentals/refunds" %}
[refunds](https://help.openborder.com/fundamentals/refunds)
{% endcontent-ref %}

{% content-ref url="fundamentals/replacements" %}
[replacements](https://help.openborder.com/fundamentals/replacements)
{% endcontent-ref %}

{% content-ref url="fundamentals/cancellations" %}
[cancellations](https://help.openborder.com/fundamentals/cancellations)
{% endcontent-ref %}


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://help.openborder.com/welcome.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.